The Secret to Smarter Building Permits: Internal Fields
The ultimate goal is to keep applications clean and simple for the applicant while still collecting all the information you need on the back end. This webinar shows you the magic of internal fields and how to use them within Building Permits. These hidden fields and pages are only visible to your staff, letting you streamline your process, automate tasks, and create powerful reports without cluttering the applicant's experience.
Key Takeaways
Behind-the-Scenes Data Collection: Internal fields let you gather crucial information like occupancy types, plan review hours, or assigned inspectors without the public seeing it. This keeps the application form user-friendly and uncluttered.
Automate Your Workflow: Use internal fields to trigger conditions. For example, you can automatically add a specialized reviewer (like a floodplain expert) by simply checking a box on the internal page. You can also use them to automatically calculate fees for things like additional plan review hours.
Create Powerful Reports: Internal fields are perfect for tracking unique data points. You can build custom reports to track things like permits with work started without a permit, temporary CFOs, or even how many projects each inspector handled in a year.