When renewal season is approaching, you'll want to make sure your applicants receive an email notification. This guide shows you how to turn on automatic renewal emails within your settings, to ensure applicants are aware that it's time to renew their license.
Step 1: Find the Renewable Form
First, navigate to your specific renewable form within Civic Review.
On the left side of the dashboard, find and click on "Permit Types."
Locate the form you want to use for renewals and click on it.
Step 2: Enable Automatic Renewals
Once you've selected the form, you'll see a list of form settings.
Scroll down until you find the question: "Automatically send renewal request to applicants?"
Click on this setting and switch it to "Yes."
After you've enabled the setting, scroll to the bottom of the page and click "Save Changes."
That's it! Renewal emails will now be automatically sent to your applicants on the date you've set for renewals to begin.
For more info on renewal settings, check out this help article. To double check the timing of when your email notifications will be sent out, view this help article on the Renewal Timeline.