How to Manually Adjust a Fee
Sometimes you may need to manually adjust an automatically applied fee on an application. Here’s a simple guide on how to add, remove, or modify a fee after the application has been submitted.
Step 1: Access the Fee Adjustment Page
From the main Permit record overview screen, locate the "View/Edit" button in the fees section and click it.
Step 2: Set the Application Status to "Incomplete"
Important: Fees can only be adjusted when the application status is set to "Incomplete."
If the current status is not "Incomplete," you must change it. Click the "Override" button, select "Incomplete" from the dropdown menu, and click "Save."
Step 3: Make Your Adjustments
Once the status is "Incomplete," you will have the flexibility to make changes to the fees. You can now:
Add a new fee.
Remove an existing fee.
Modify the amount of a fee.
For a video walkthrough of this process, please watch the video linked below.
Now that you've learned how to adjust fees, it’s time to embark on your own fee editing adventure! Best of luck on this new quest, and don’t hesitate to reach out if you encounter any roadblocks.