Learning new software can feel like a lot, but we’ve broken the essentials down into bite-sized pieces. Whether you are logging in for the first time or just need a quick refresher, this guide has you covered.
Phase 1: The Essentials
Start here to get comfortable with the layout and how we handle training.
Navigating the Dashboard – A quick tour of where everything lives.
Civic Review Training (PPT) – The full training deck with videos and feature descriptions.
Frequently Asked Questions – Answers to the most common questions from our first-time users.
Phase 2: Managing Applications & Permits
Once you know your way around, these are the tools you’ll use every day.
Feature | Resources |
The Permit Screen | |
Finding Records | |
Plan Reviews |
Phase 3: Specialized Modules
Depending on your department, you may need these specific tools.
Inspections: The Inspections Module works in tandem with Civic Review to track field data.
Reports: Make month-end easier. How to Create Reports.
Renewals: Don't let renewal season stress you out. Check out our Renewal Process Highlight or the Basics for First-Timers.
Other Helpful Tools
Quick links for managing the "behind-the-scenes" details:
Need a Hand?
If you get stuck, we’re right here with you.
The Help Button: Located inside the app to search articles or message us instantly.
Email: [email protected]
Phone: (435) 216-0048